God is in the details…

Archive for February, 2014

Not allowed to ‘takealot’ anymore

Last year a good friend of mine very kindly bought Fast and Furious 6 for me. The Advert on the Takealot website stated that the version they were selling, was the extended edition. When the movie arrived, he noticed that it wasn’t the Extended Edition and queried it with them.

The tone of their response was basically a F you. I joined the debate as I didn’t think the tone was appropriate. I had in the past year also had cause to query an item I’d bought from them that had died 6 months after I bought it. They arranged for a courier to collect the item and instead of returning a repaired version to ms, they gave me a brand new one – I recall being very chuffed at the time.

Back to the Fast 6 debacle. We debated via email the fact that the item ordered wasn’t what was supplied. After numerous emails they advised that it was not their fault but their suppliers and that under no circumstances were they going to refund my friend. He eventually reported them to the Advertising Standards Authority which had no effect at all. All this for an item that cost R185 !

Last year I bought another item from them, despite my now knowing that what is advertised and what one gets, may be very different.

Today, I tried to order something and was advised that my account has been suspended – guess they dynamited the bridge without my even being aware of it.

In closing, I have been a client of theirs since they were dvdsa then became shopping matrix, then Take2  and now takealot. I have been buying online since the late 90’s and on occasion have had cause to query lost items etc. Amazon in the States, does not treat you like dog shit and make out like you are a criminal, they either refund you promptly or dispatch a replacement at their cost without batting an eyelid.

I am a believer in giving companies a second chance, but that philosophy doesn’t work, when you are a client of Takealot’s, seems they don’t believe in engaging with their clients, and would rather lose a seasoned shopper like myself – which in today’s economy, is just plain STUPID.


Boo and things that smell like BS

Once upon a time, in a galaxy right next door to you, there lived a man called Zuma…..

after doing lots of bad and stupid things, he decided that he wanted to be president

so he summoned his minions and they made it happen

when he became president, he decided that he wanted a nice BIG ass house, this was done

then his pals the Guptas asked if they could land a plane at Waterkloof, this was done

as each year passed, the minions got fatter and the poor got poorer and lots of money was stolen by Zuma and his minions

then, as the time came for the people to vote for the president and his minions again, he stood before them and told them a good story

the people went quiet as they listened to the lies tumble out of the fat leaders mouth, he stood there and talked about all he and his minions had done for the benefit of the country the people looked around them, and wondered if the president was on drugs as not one of them, could see the things he was referring too..

on 7 May we will get the chance to get OUR story right, please please, make sure you use your chance.